Installing and configuring IP PBX and Call-Center on Asterisk

IP PBX is completely free, Debian/GNU Linux based Open Source Asterisk platform.
Additional tools you can get after installation:

• analyze incoming and outgoing calls;
• queuing services;
• interfacing to Customer Relationship Management (CRM) systems;
• monitoring panels;
• ready for any RAM size on any VPS: 15MB resident modules.

htop process view on OVZ 128/64 RAM/vSwap

Components of Call-center

• Debian/GNU Linux (stable release)
• Asterisk system version 11
• DAHDI drivers and channel, SIP channel
• DONGLE drivers and channel for USB GSM Huawei modems (optional)
• Web forms and reports

IP PBX functionality, which will be obtained after installation

• configure SIP or ISDN PRI trunks with the Service Provider
• configure SIP subscribers
• make a test call to the IP PBX;
• check the subscriber's microphone (echotest);
• make calls to the public network;
• receive calls from the public network;
• transfer calls between subscribers (conditional and unconditional transfer);
• leave a voice message to subscribers (Voicemail);
• ability to administer voice messages (listen, delete);
• get faxes without a fax machine;
• send faxes without a fax machine;
• interfacing with CRM.

Web reports

• Agents Common Phonebook. Add, Edit, Delete
• Expanded CDR Report. No more lost calls
• Oneclick Phonebook callback
• Oneclick CDR Report callback
• Report active calls, peers, trunks and registries
• Report missed, unanswered and delayed calls with color highlighting:
• hints on repeated incoming calls
• hints on callback missed calls
• Summary report of Agent's calls: the amount and duration of incoming and outgoing calls
• MonAst Panel

Payment methods

Payment methods available VISA/MasterCard, LiqPay service

Payment purpose: Remote System Administrating Debian/GNU Linux, arranged value

Payment purpose: Deposit money in advance

Thank you!